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 <br>This file describes how a person can declare JSP online, or with assistance from a Service Officer using Assisted Customer Claim (ACC).<br>
 <br>JSP eligibility and when to declare<br>
 <br>Customers ought to claim as quickly as possible online through the Services Australia website.<br>
 <br>To certify for JSP an individual must:<br>
 <br>- be of certifying age for JSP
 - meet Australian house requirements for JSP
 - be out of work, and
 - searching for work and happy to participate in activities that increase their chances of finding a [job](https://dakresources.com), or
 - unable to work, study or try to find work due to medical condition, illness or injury, or
 - employed or studying full-time and are not able to carry out these due to a medical condition, disease or injury and have a job or study to return to<br>
 <br>If the customer has actually shown they are unable to work due to a momentary inability, see Customers declaring JobSeeker Payment (JSP)/ Youth Allowance (YA) (Incapacitated).<br>
 <br>Disability Support Payment (DSP) sus/can RTW clients claiming JSP<br>
 <br>A DSP consumer whose payments have actually been suspended/ cancelled go back to work (RTW) can declare an alternate payment when:<br>
 <br>- they are still working 30 or more hours each week, and
 - their income falls listed below the JSP income test cut-off<br>
 <br>For instance, a self-employed DSP consumer is still working 30 hours each week, however their earnings has actually reduced. See Rates and Thresholds.<br>
 <br>In all cases, check if the consumer is qualified to have their DSP reinstated before taking a look at another payment. See Commencing or going back to work or self-[employment](https://propveda.com) Disability Support Pension (DSP).<br>
 <br>Early claims for JSP<br>
 <br>Customers can lodge an early claim for JSP approximately 13 weeks before the first day of eligibility. On the day they end up being qualified they should offer their bank account balances, proof of income and employment separation details.<br>
 <br>Customers can start an early claim online. They will have the ability to finish Your individual details, Your situations and Your financial details.<br>
 <br>If making an early claim after a break in payment of 39 weeks or less, the consumer will have less concerns to respond to in the online claim.<br>
 <br>Customers can not complete Review and Confirm, Next steps or submit the claim online until within 2 week of being eligible for JSP. They will get a pointer alert 2 week before the eligibility date.<br>
 <br>A detained individual might lodge a claim as much as 3 weeks before release from prison. These claims are not considered early claims as the consumer is certified but not payable when they declare.<br>
 <br>Customers transferring from an existing income assistance payment can lodge an early claim as much as 28 days before the date of qualification.<br>
 <br>Online claims<br>
 <br>Customers should develop a myGov account and link their Centrelink online account to it.<br>
 <br>Once the customer has actually connected their Centrelink online account to myGov, to start an online claim for JSP they need to:<br>
 <br>- sign in to myGov and gain access to their linked Centrelink online account
 - guarantee their personal details are appropriate. From the menu, select the My information > Personal and contact details > My profile to make updates
 - from the menu, select Payments and claims > Claims > Make a claim. To find out more, see Claiming JSP online table in the Self-managed tab<br>
 <br>Customers claiming or  [wifidb.science](https://wifidb.science/wiki/User:DeborahSkaggs) transferring to JSP will see a decreased question set as part of their online claim if they are:<br>
 <br>- presently in invoice of an earnings support payment, or
 - have actually cancelled from payment in the last 52 weeks<br>
 <br>Streamlined claims<br>
 <br>In some cases, a task is provided to the client on their Centrelink online account homepage approximately 28 days prior to losing certification for their present payment.<br>
 <br>The job will permit the client to carry out a structured claim process to submit a claim for  [trademarketclassifieds.com](https://trademarketclassifieds.com/user/profile/2720312) JSP.<br>
 <br>See Transfer to JobSeeker Payment (JSP) from another payment.<br>
 <br>Assisted Customer Claims (ACC)<br>
 <br>ACC can be  for customers considered not able or inappropriate to finish an online claim or nominees. ACC ought to likewise be used in instances where a paper claim for Jobseeker Payment (SU716) is lodged at service centres, via uploaded documents, post or fax. See Claim lodgement of Centrelink Claims.<br>
 <br>' Channel Hopping' within ACC indicates:<br>
 <br>- the consumer can start a claim online and a Service Officer can take it over, or
 - a Service Officer can assist a client begin a claim which can then be completed by the consumer in their Centrelink online account<br>
 <br>Remote clients<br>
 <br>If the client lives in a remote location and typically uses a representative, Remote Service Centre, or phone to do service and is unable or inappropriate to finish an online claim, the customer must be transferred to the Remote Claims Processing (RCP) to start their ACC.<br>
 <br>The Remote Claims Processing (RCP) group offers specialised remote service for determined remote customers.<br>
 <br>The client needs to have:<br>
 <br>- the remote sign showing on the Customer Overview, or
 - a domestic address in a remote area<br>
 <br>To examine the address is in a remote place:<br>
 <br>- search the town name in Office Locator
 - view the Towns Result List
 - view the Remoteness column<br>
 <br>Customers with candidate plans<br>
 <br>Correspondence nominees can send an online claim for JSP on behalf of their principal.<br>
 <br>If a correspondence nominee contacts to declare JSP on behalf of their principal, use an online claim initially. If they decrease the online claim offer, a Service Officer should run Assisted Customer Claim (ACC) with the candidate.<br>
 <br>If a nominee is claiming on behalf of an individual, encourage the nominee to assist the individual claim JSP using the person's Centrelink online account. If the nominee is unable or unwilling to do so, a Service Officer is to run ACC with the candidate.<br>
 <br>Claim submission exceptions<br>
 <br>In some circumstances, it might not be sensible for a consumer to finish all Required [jobs](https://jp.harmonymart.in) prior to submitting their claim. These include exceptions when specific vulnerabilities exist, see Circumstances Change Monitor (CCM).<br>
 <br>Transferring to a Location of Lower Employment Prospects (MALEP)<br>
 <br>Do not carry out any MALEP evaluations. The Department of Social Services (DSS) have paused all Moving to an Area of Lower Employment Prospects (MALEP) assessments.<br>
 <br>If the consumer has actually moved address within the previous 26 weeks, Services Australia should identify if they have actually reduced their employment prospects by transferring to a brand-new place.<br>
 <br>If this holds true, the Service Officer need to investigate a possible MALEP [employment](https://osom.work) related exclusion period.<br>
 <br>Unemployed due to a voluntary act or misbehavior<br>
 <br>If the customer has actually willingly left work or been dismissed due to misbehavior in the 12 weeks prior to claiming, a joblessness failure or an Unemployment Non-Payment Period (UNPP) may have happened.<br>
 <br>Do not produce compliance action till the Employment Separation Certificate (SU1) (or equivalent) and/or supporting proof is received to determine a non-compliance occasion has occurred.<br>
 <br>See Unemployment due to a voluntary act or misbehavior.<br>
 <br>RapidConnect<br>
 <br>Most job candidates are subject to RapidConnect and are encouraged of their requirements or an exemption to RapidConnect during their Participation Interview at the Jobseeker Online Claim Appointment.<br>
 <br>Job applicants who are qualified for a recommendation to a Labor force Australia or other specialist provider, will have a preliminary visit scheduled during the Participation Interview. Attending this first company appointment is called the task seeker's RapidConnect requirement.<br>
 <br>For the most part, conference RapidConnect requirements will determine the start date of the job seeker's income support payment. Note: this undergoes task hunters meeting any waiting durations and credentials requirements.<br>
 <br>Mutual obligation requirements<br>
 <br>The Department of Employment and Workplace Relations (DEWR) will automatically refer new task candidates to the Workforce Australia online [employment](https://www.boatcareer.com) service. This excludes job candidates living in Community Development Program (CDP) regions.<br>
 <br>Higher rate of JSP for 55 years and over<br>
 <br>Single client aged 55 years and over who have actually been getting an income assistance payment or allowance for 9 or more continuous months may be entitled to a greater rate of payment. The system will instantly compute this and use the appropriate rate for eligible customers.<br>
 <br>Single Touch Payroll (STP)<br>
 <br>Pre-filled Single Touch Payroll (STP) information may provide to customers during their online claim. Employer information, name and ABN, will be presented to the consumer if STP data is provided to the Australian Taxation Office (ATO) within 8 weeks prior to claim.<br>
 <br>Customers will have the alternative to verify the employer within the claim. If a client validates the company, as soon as on payment, STP pre-filled earnings will exist to the customer when they report. If the client does not verify the company, as soon as on payment, the STP employer may provide to the consumer once again when they report.<br>